Due to Coronavirus events impacting our Call Center Staff availability, phone support is currently not available. We hope to have phone support available in the coming weeks. We apologize for the inconvenience and encourage you to make use of our many online resources to help with questions regarding your Sony product.
Support: Warranties | PS4 – PlayStation You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE. PSN Contact Information - PlayStation About Us. Sony Interactive Entertainment LLC 2207 Bridgepointe Parkway San Mateo, CA 94404 United States of America. In the United States and Canada Problems with PlayStation™Network Voucher Codes If you are experiencing problems redeeming PlayStation™Network codes, including PlayStation™Store, PlayStation®Plus and Game codes, please start with the steps below: Enter the code exactly as it is printed. Check the expiration date of the code. Check the PlayStation™Network Service Status page. Network issues may prevent the code from
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PlayStation 4. Help with PS4 & accessories such as the DS4 controller. PC/Mac & Mobile. Help with your account and other features using a web browser or mobile.
Contact Us - Electronics Support | Sony Canada
Find contact information for customer support and media relations for Sony and its operating companies in the U.S. Get help in the US and Canada for issues related to your PlayStation®VR. Find troubleshooting for common questions and issues on the PlayStation® support site. Get help with PlayStation 4 connection issues. Our fix & connect tool offers support if you can’t connect to the Internet, sign in to PSN or your online experience is poor. Get your PlayStation 4, PlayStation 3, PlayStation VR, DualShock 4 or your PlayStation VR Aim Controller repaired. Our fix & replace tool offers support if your console doesn’t power up, if there is no image on the screen, if your analogue joysticks or buttons are faulty, worn or sticky, or if there are some discs errors. A member of our support team will be in touch as soon as possible and the reference number for your request is: 000000-000000. In the meantime, if you have any other questions please feel free to continue browsing the HBO Max Help Center. You should expect to receive an automatic email confirmation of your request within about 10 minutes.